The Telecommunicator uses a Computer Aided Dispatch terminal. Critical procedures such as CPR, airway management and childbirth, just to name a few, can be started before more advanced help arrives. Sullivan County 911 dispatches 40 fire companies, 16 ambulance services and 10 Law Enforcement agencies to emergency calls.ĩ11 is the first link in the medical survival chain, providing Pre-Arrival instructions to callers with a medical emergency. In many cases while one telecommunicator is on the phone with you, another is already dispatching help to your location. They provide initial help if necessary and then immediately dispatch the appropriate emergency agency to assist you. The Telecommunicator answering your 911 call is highly trained and determines the type of service needed using a proven and efficient interview process. With most cellular carriers we can determine your location to within about 50 feet. This means, after ten seconds we can send a signal to your phone to request your GPS coordinates. Sullivan County 911 is also Phase II compatible with all major cellular telephone companies. Then your signal, along with the address information, is sent to us in the form of Automatic Name and Location information (ANI/ALI).This is why it is important to update your address record with your phone company if or when you move.
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